Shipping Policy
At Antbrick, we are committed to providing a reliable, convenient shopping experience for customers worldwide. We carefully prepare every order before shipment and work with established shipping carriers to help ensure your products arrive safely and efficiently.
Order Processing Time
After you place your order and we confirm payment, our team begins preparing your items.
Order processing time: 2–5 business days.
During this time, we verify your order, prepare the products, conduct quality checks, and carefully package your items for shipment.
Please note that processing time is separate from shipping and transit time. During holidays, promotions, or periods of high order volume, processing may occasionally take longer.
Shipping Carriers
Antbrick works with established carriers and logistics providers depending on the destination, shipping method, package size, and local delivery conditions.
Our shipping partners may include:
- United States: USPS, UPS, FedEx
- Canada: Canada Post, UPS, FedEx
- United Kingdom: Royal Mail, Evri, DPD
- European Union: DHL, DPD, GLS, UPS, FedEx
- Australia & New Zealand: Australia Post, NZ Post, DHL, FedEx
- Other International Destinations: DHL, FedEx, UPS, or other appropriate international logistics providers
The specific carrier used for your order may vary depending on the destination and available shipping services.
Estimated Delivery Time
After we process and ship your order, delivery time depends on your location and shipping method.
As a general estimate:
United States: 9–15 business days
Canada: 10–17 business days
United Kingdom: 9–15 business days
European Union: 10–18 business days
Australia & New Zealand: 10–20 business days
Other International Destinations: 10–25 business days
Please allow more than 14 days for some international shipments, as delivery times vary by destination, carrier, customs clearance, and other transportation conditions.
The estimated delivery times are for reference only and are not guaranteed delivery dates.
Total Delivery Time
Please consider both order processing time and shipping transit time when estimating when your order will arrive.
Processing Time: 2–5 business days
Transit Time: Varies by destination and may take more than 14 days
International orders may therefore require additional time to arrive. If you are purchasing products for a special event or specific date, we recommend placing your order in advance.
Shipping Costs
Shipping fees vary depending on the total order amount and shipping destination. Other factors, such as package size, weight, and shipping method, may also affect the final shipping cost.
The applicable shipping fee will be displayed at checkout before you complete your purchase.
Antbrick may occasionally offer free-shipping promotions or other shipping discounts for eligible orders. Any applicable promotion will be clearly displayed on our website or during checkout.
International Shipping & Customs
Antbrick serves customers in countries and regions worldwide. International shipments may be subject to customs inspections and clearance procedures.
Customs policies, import regulations, duties, and taxes vary by country. These procedures may affect the final delivery time.
Customers are responsible for providing a complete and accurate shipping address, including the recipient's name, street address, city, state or province, postal code, and contact information.
Any applicable customs duties, import taxes, or other fees imposed by the destination country may be the customer's responsibility unless otherwise stated at checkout.
Order Tracking
Once your order ships, we will provide tracking information when available.
Please note that tracking information may not update immediately after shipment. For international orders, tracking information may be limited while the package travels between countries or undergoes customs clearance.
If you have concerns about your tracking information or delivery status, please contact us, and we will do our best to assist you.
Shipping Delays
Although we work with established shipping carriers, unexpected delays can sometimes occur due to circumstances beyond our control.
These may include customs inspections, severe weather, public holidays, carrier delays, high shipping volumes, transportation disruptions, incorrect addresses, or other unforeseen circumstances.
We appreciate your patience and understanding if your package requires additional time to arrive.
Incorrect Shipping Information
Please carefully check your shipping information before completing your order.
If you discover that your shipping address is incorrect, please get in touch with us as soon as possible at antbrick@hotmail.com. We will do our best to assist you; however, once an order has been processed or shipped, changes to the delivery address may not always be possible.
Antbrick is not responsible for delivery problems or delays resulting from incorrect or incomplete information provided by the customer.
Contact Us
If you have any questions regarding shipping, delivery times, tracking information, or your order, please get in touch with our customer service team:
Email: antbrick@hotmail.com
When contacting us about an order, please include your order number and relevant shipping details so that we can assist you more efficiently.
Our Commitment
At Antbrick, we understand that receiving your order is an important part of your shopping experience. We are committed to processing every order carefully, working with reliable shipping partners, and providing clear, transparent shipping information.
While international delivery times may vary, we will always do our best to make your shopping and delivery experience as smooth and convenient as possible.
Thank you for choosing Antbrick and for your patience, trust, and support. We truly appreciate every order and look forward to bringing our products to customers worldwide.